How to evaluate workflow improvements

In order for a business to remain competitive, its work processes (both production and financial) must be constantly improved. For this reason, there is a need to evaluate the results of such innovations. As the saying goes, “you can’t improve what you can’t measure.” To solve the problem, the business must develop metrics for the measurable components of business processes and organize the collection of analytical data before and after innovation. The subsequent analysis of the indicators will allow us to conclude how effective the changes in the processes were. But you need to start by choosing the most important indicators for your business processes. Continue reading →